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Frequently Asked Questions (FAQ)

  1. How long has Shelfstore been in Business?
  2. When was the system designed?
  3. What material is the Shelfstore system made off?
  4. How strong are the shelves?
  5. What creates the strength?
  6. Where is the Shelfstore system used?
  7. Can I add to the system?
  8. Is the system available unvarnished?
  9. Can I paint the system?
  10. Can I re-varnish the system in a different colour?
  11. Can add I doors and drawers to my shelving?
  12. What is the delivery time?
  13. Can I wall-mount a shelving unit(s)?
  14. How easy is it to move a shelf?
  15. Can my arrangement be moved/changed later.
  16. Do I need a top/bottom shelf?
  17. How many shelves should I have?
  18. Is a Fascia necessary?
  19. Why is an unvarnished infill available?
  20. Can the unvarnished infill be stained/painted in different colours.
  21. Do I need to use a backboard or cross brace?
  22. Are the shelf supports included with the shelves?
  23. Can I purchase shelf supports separately.
  24. What function does a Shelf Cover perform?
  25. Can I use inner uprights at the end of my shelving / bookcase arrangement?
  26. Can I choose my own delivery date?
  27. Can the system go around skirting boards?
  28. How do I build a corner unit
  29. Where is the shelfstore system made?
  30. Is your wood sourced from sustainable forests?
  31. Why Northern Scandinavia?
  32. How do I build a corner unit?
  33. Can I adjust the height of an upright?
  34. Where can I view the system, do you have a showroom?
  35. Can I collect my order?
  36. Do you supply glass doors?
  37. How do I change a door infill?
  38. How do I add other items to my basket when placing an order from a plan?
  39. How do I buy components individually?
  40. Do you supply glass shelves?
  41. Is the system available in any other wood, finish or colour?
  42. How do you clean Shelfstore products?
  43. Some items in the brochure are not on the website are they still available?
  44. Where do I find fitting instructions?
  45. What tools do I need?
  46. Do you fit or assemble my unit?
  47. Do you offer a planning and design service?
  48. How many CDs can I store?
  49. How many DVDs can I store?
  50. Where do I find further details about the delivery?
  51. What is the price of a unit?
  52. Can the shelves be adjusted in width?
  53. What are the specifications of an upright?
  54. My question is not answered in these FAQs
  1. How long has Shelfstore been in Business? [top]
    • Since 1979.

  2. When was the system designed? [top]
    • The system was designed in Sweden 1949, and has stood the test of time, thanks to its clean simple lines. "Straight lines don't go out of fashion"

  3. What material is the Shelfstore system made off? [top]
    • All components* are constructed from solid strong pine, finely sanded with a tough clear varnish. (* with the exception on back boards which are unvarnished ply)

  4. How strong are the shelves? [top]
    • Each shelf will carry 100kg+

  5. What creates the strength? [top]
    • Our shelving system is incredibly strong. Our wood is grown in northern Scandinavia, which produces a tight ring growth; we then engineer and finish the shelves, adding further strength. We also use only high quality metal supports, ensuring an unrivalled long-term sturdiness. See this video https://vimeo.com/70870524

  6. Where is the Shelfstore system used? [top]
    • Our shelving system is used for all domestic and commercial applications.

  7. Can I add to the system? [top]
    • Yes, you can add more shelves at any time or add-on extra bays to your shelving arrangement.

  8. Is the system available unvarnished? [top]
    • No.

  9. Can I paint the system? [top]
    • Yes, by keying the surface, with fine grade wire wool, the wood can then be overpainted. You do not need to remove the varnish.

  10. Can I re-varnish the system in a different colour? [top]
    • See Question 9 for details.

  11. Can add I doors and drawers to my shelving? [top]
    • Yes you can add doors, drawers and lots more including desks, table tops, Corner shelves and lots more see here.

  12. What is the delivery time? [top]
    • Between 1-3 days, you are also able to choose you preferred delivery date at stage 2 of the checkout. The current delivery date is 25/02/2014.

  13. Can I wall-mount a shelving unit(s)? [top]
    • No, The Shelfstore shelving system is floor standing only. Note: Wall attachments are designed to anchor floor standing unit's to the wall. See video https://vimeo.com/71901911

  14. How easy is it to move a shelf? [top]
    • It takes just a few seconds to adjust a shelf. All shelves (including the top and and bottom shelves ) are adjustable every 5th cm. See this video

  15. Can my arrangement be moved/changed later. [top]
    • Yes, it is easy to take apart and rearranged.

  16. Do I need a top/bottom shelf? [top]
    • No, your top / bottom shelf can start were you wish them too.

  17. How many shelves should I have? [top]
    • You choose the number of shelves, based on your requirements.

  18. Is a Fascia necessary? [top]
    • No, you choose. A Fascia fills the gap between the floor and the first shelf.

  19. Why is an unvarnished infill available? [top]
    • The unvarnished infill is made from pine ply and not varnished solid wood and used when your shelving system is being located in an area where an aesthetically pleasing look is not so important e.g. archive/basement/school Shelving. Unvarnished infills are approximately half the price of varnished infills.

  20. Can the unvarnished infill be stained/painted in different colours. [top]
    • Yes, we do not supply stains.

  21. Do I need to use a backboard or cross brace? [top]
    • No, The simplest may to stabilize a shelving unit/s is to use Wall Attachments.

  22. Are the shelf supports included with the shelves? [top]
    • Yes, two shelf supports are supplied with each shelf.

  23. Can I purchase shelf supports separately. [top]
    • Yes, use the following link: Shelf Supports, or via components and ordering from the home page.

  24. What function does a Shelf Cover perform? [top]
    • The shelf cover (optional) fills the gap between the top shelf and the edge of an upright.

  25. Can I use inner uprights at the end of my shelving / bookcase arrangement? [top]
    • Yes, if you can't see the ends of your shelving / bookcase arrangement use an Inner Upright they are cheaper, also if you want to add-on or you are not concerned about see the shelf support holes use Inner uprights.

  26. Can I choose my own delivery date? [top]
    • Yes you are able to choose a preferred delivery date during checkout.

  27. Can the system go around skirting boards? [top]
  28. How do I build a corner unit [top]
  29. Where is the shelfstore system made? [top]
    • Sweden

  30. Is your wood sourced from sustainable forests? [top]
    • Yes, all our wood is sourced sustainable forests in northern Scandinavia.

  31. Why Northern Scandinavia? [top]
    • Trees grow slowly in colder climates; this produces a tougher timber due to the growth rings being closer together.

  32. How do I build a corner unit? [top]
  33. Can I adjust the height of an upright? [top]
  34. Where can I view the system, do you have a showroom? [top]
    • As we supply to all parts of the UK, we do not have a showroom. We have a display of the system in use in our Maidenhead Sales office Personal callers by appointment only please.

  35. Can I collect my order? [top]
    • If you prefer to collect an order from Maidenhead warehouse please place the order online and telephone or email us to a confirm a collection day and time. We will have it ready for you and assist loading into your vehicle.

  36. Do you supply glass doors? [top]
    • We do not supply the glass but a good local glass merchant will help you source this and then you can add these to our doors. Please see video how to change a door infill.

  37. How do I change a door infill? [top]
  38. How do I add other items to my basket when placing an order from a plan? [top]
    • To add any additional items click on continue shopping (bottom left) This takes you to the component and ordering section. Select the component and click on the name to find sizes, click on buy by the size you wish to add, this will now be added to your basket and you can update the quantity. Repeat this process for any further components you wish to add.

  39. How do I buy components individually? [top]
    • Go to the components and ordering section. Select the relevant component and click on name to display sizes. Click on buy next to the size you require. This will put this item into your basket ready to purchase. (Please be aware some browsers keep items in your basket from previous orders so check your basket is empty or correct before the next stage) All quantities can be updated too.

  40. Do you supply glass shelves? [top]
  41. Is the system available in any other wood, finish or colour? [top]
    • We do not supply this product in any other wood or finish. The product is strong solid natural pine wood with a tough very fine clear varnish to protect it. Some customers will paint or change the varnish to suit their requirements. (See Q9/10)

  42. How do you clean Shelfstore products? [top]
    • We can suggest dusting or wiping with a slightly damp cloth. Wipe any surface spillages immediately. It is not advisable to use any sprays or polishes.

  43. Some items in the brochure are not on the website are they still available? [top]
    • The website is kept 100% up to date with currant sizes and components that are available and supplied in the UK.

  44. Where do I find fitting instructions? [top]
    • On the website please see further details under customer support section: fitting instructions and view the relevant video or instruction prior to assembly. Some components have a separate fitting instruction video found in Components and Ordering section by clicking on the relevant article.

  45. What tools do I need? [top]
    • In general you will only require a Philips screwdriver and perhaps a drill or tack hammer depending on the components you are fitting. An Electric screwdriver will make it easier and faster.

  46. Do you fit or assemble my unit? [top]
    • As Shelfstore units are very simple to assemble and we supply to customers throughout the UK we do not offer a fitting service. We are always happy to offer advice by the telephone should you have a query.

  47. Do you offer a planning and design service? [top]
    • Our website, brochure, online design wizard and videos offer many ideas and suggestions. We do not offer a full planning and design service but are happy to check any list of components to ensure they are correct for your design or plan. See http://www.shelvingsystem.co.uk/shelving_ideas.asp

  48. How many CDs can I store? [top]
  49. How many DVDs can I store? [top]
  50. Where do I find further details about the delivery? [top]
  51. What is the price of a unit? [top]
  52. Can the shelves be adjusted in width? [top]
  53. What are the specifications of an upright? [top]
  54. My question is not answered in these FAQs [top]
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